I FOUND THE “LAPTOP GUY” ON THE INTERNET AND WAS IMPRESSED BY THE SITE.

admin — Sun, 20 Sep 2009 13:00:30 +0000

I FOUND THE “LAPTOP GUY” ON THE INTERNET AND WAS IMPRESSED BY THE SITE. NOT WANTING TO SEND MY LAPTOP TO AN UNKNOWN PERSON, I DECIDED TO ACTUALLY VISIT THEM IN COLUMBUS, OHIO. I WAS GREETED BY VERY PROFESSIONAL STAFF INCLUDING “ZOE”. THEY DIAGNOSED AND CLEANED MY LAPTOP AND SHIPPED IT BACK IN A PACKING BOX DESIGNED FOR LAPTOPS. I WILL DEFINATELY BE SENDING MY WIFE’S COMPUTER TO THEM FOR REPAIRS. CONGRATULATIONS LAPTOP GUY FOR A JOB WELL DONE!!
James

I was very impressed with your customer service. I don’t know much about computers, however I felt like the process was explained well and I knew what to expect when I left my computer. Also, the customer service people answered all of my questions and did not make me feel dumb about asking. I will definately recommend the laptop guy to family and friends!
Alexandria

I just wanted to let you know that I LOVE that The Laptop Guy has worked with us to set up a custom process for our laptops that need repair. The ability for me to view and pay invoices online, and the emails I receive from you when approval is needed for repairs are such a time saver! Things are easier for myself, Our Stores, and the customer when we can move things along quickly. It is simple and easy. Much thanks to Todd, yourself, and everyone there!
Ryan

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